About Us

Effective Date: November 12, 2026

Last Updated: November 12, 2026

At Halmivo, our aim is to make online shopping easier to understand, from reviewing an item to knowing how to contact customer support after a purchase. We provide clear descriptions, purchasing information and customer-service contact details so visitors can make decisions based on the information relevant to their orders.

Exploring Our Store

Products and available options can change. Please review the descriptions, current prices and variations shown in each product listing. If a feature important to your decision is unclear, ask support and include the product name or listing link. We prefer that shoppers review the details of the specific item rather than assume attributes that are not stated.

What to Expect at Checkout

The available delivery regions, shipping methods and applicable shipping fees depend on the items and the destination entered at checkout. Our Shipping Policy explains preparation before dispatch and estimated carrier transit afterward. The Terms of Service describes how a purchase request is submitted and accepted.

Support During and After an Order

A customer with an existing order can contact us using the order number and purchase email. If goods do not arrive, arrive damaged or are incorrect, we can examine the circumstances and explain options under the Return & Refund Policy and applicable consumer protection rules.

A Clear Route for Privacy Questions

Visiting the site, purchasing merchandise and contacting support may involve different data. Our Privacy Policy identifies the Data Controller, describes how information relates to store activity and explains ways to make applicable requests.

Business Identification

The business identification and contact details are provided below. The company's registered address does not necessarily operate as a public showroom, fulfillment warehouse or returns depot. For a return requiring shipment, please first obtain the authorized address through support.

Thank you for visiting Halmivo.

Business and Contact Information

Operating Company: Wuhan Shengtuo Trading Co., Ltd.

Unified Social Credit Code (USCC): 91420114MAKEGTC92D

Company Address: Factory Building 6-1842, No. 91 Huayuanwan 2nd Street, Daji Street, Caidian District, Wuhan, Hubei Province

Support Email: service@halmivo.com

Contact Phone: +86 13859263714

Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)