Terms of Service
Effective Date: November 12, 2026
Last Updated: November 12, 2026
1. Business and Terms
These Terms govern use of https://halmivo.com, including its shopping services and transactions. The store operates under the business information for Wuhan Shengtuo Trading Co., Ltd. References to “we”, “us”, and “our” mean that operating company; “you” refers to a visitor or customer. Mandatory consumer laws continue to apply despite any different provision in these Terms.
2. Minimum Age: 18 and Legal Capacity
You must be at least 18 years old to place an order or create a customer account in your own name, unless the law applicable to you expressly permits the transaction with the required parent, guardian, or other legal authorization. If you are under 18, you must not independently place a purchase where the law requires an adult to do so. You must also have the legal capacity required to enter a binding purchase agreement. This age requirement does not override mandatory rights that local law grants minors or their guardians.
3. Accounts and Accurate Information
Provide correct billing, contact, and shipping details. If an account feature is offered, keep your credentials confidential, and report suspected unauthorized access. We may request reasonable transaction verification to protect customers and the service.
4. Products and Availability
The listing for each item describes available features, options, and prices. Appearance may vary due to lighting or device display. Stock can change. If a material listing error affects your purchase, we may work with you to make a lawful correction or cancel an affected order and refund the payment collected, subject to your legal rights.
5. Orders and Acceptance
Submitting an order constitutes an offer to purchase. An automated acknowledgement confirms receipt but does not by itself guarantee acceptance. Legitimate reasons to decline or cancel an order include unavailability, a manifest pricing error, an unsupported delivery destination, payment verification failure, or suspected fraud. Paid orders canceled by us are refunded as legally required.
6. Prices, Payment, and Taxes
The checkout displays the amounts for goods, shipping and taxes collected by our store. Available payment methods depend on the checkout offered for the specific transaction. International deliveries may incur import duties or local fees under destination law and disclosed delivery terms. Please verify the total before authorizing payment.
7. Delivery and Shipping Charges
Standard order processing is estimated at 1–3 business days after successful payment confirmation. After dispatch, transit is estimated at 7–15 business days; the stages are separate and are not a guaranteed arrival date. Shipping destinations are limited to the areas and postal codes eligible for the actual product and address at checkout. Shipping rates and any promotions are displayed before payment. See our Shipping Policy.
8. Cancellation and Corrections
Email service@halmivo.com promptly to request cancellation, a corrected address, or another change. We will try to assist if the order has not progressed too far, but cannot promise an interception after carrier handover. Statutory cancellation and withdrawal rights remain available wherever applicable.
9. Returns, Refunds, and Exchanges
For eligible merchandise, an ordinary voluntary return may be requested within 30 calendar days after delivery. Contact customer service for an authorized return destination. Once a refund is approved, we initiate repayment to the original payment method within 10 business days after approval, except where applicable law requires a shorter deadline or another method. Financial institutions may take additional time to post the credit. We impose no restocking fee. Exchanges are subject to available inventory and legal rights. Consult the Return & Refund Policy.
10. Prohibited Activities
Do not submit fraudulent transactions, interfere with website security, impersonate others, distribute malicious code, or access restricted systems without permission. We may implement proportionate and lawful protective measures.
11. Intellectual Property
The site's protected images, copy, layout, marks, and other materials remain the property of their respective rights holders. Visiting the website does not give permission for unauthorized commercial copying or distribution, without limiting uses permitted by law.
12. Providers and External Services
Online shopping functions may use Shopify technology and separate payment, carrier, fulfillment, or communication providers. Independent providers may apply their own terms to services they control. Their participation does not remove mandatory seller responsibilities.
13. Personal Information
The Privacy Policy explains information involved in visits, purchases, customer support, and optional communications. It identifies the Data Controller for processing decisions made by our business.
14. Service Availability and Mandatory Remedies
We aim to maintain access but cannot promise an uninterrupted website. Limitations of liability apply only insofar as permitted by applicable law. We do not exclude fraud liability, mandatory quality or conformity remedies, or other obligations that cannot legally be excluded.
15. Governing Law
Subject to mandatory consumer-protection, conflict-of-law, and other non-excludable rules, these Terms and transactions with Wuhan Shengtuo Trading Co., Ltd. are governed by the laws of the People's Republic of China. This choice does not deprive consumers of protections that must apply in their country or place of habitual residence under applicable law.
16. Disputes and Jurisdiction
Please first contact service@halmivo.com so we can attempt to resolve a concern. To the extent a forum agreement is valid and enforceable, disputes may be brought before a court of competent jurisdiction in Wuhan, Hubei Province, People's Republic of China. This is not an exclusive jurisdiction clause where mandatory law gives a consumer the right to sue or be sued in another competent court. Nothing in these Terms restricts access to a court, regulator, or dispute mechanism where that restriction would be unlawful.
17. Updates and Contact
We may revise these Terms to reflect legal or operational changes, with an updated version shown on the website and notice where required. A change will not retroactively remove non-excludable rights under an accepted purchase. Send questions to service@halmivo.com.
Business and Contact Information
Operating Company: Wuhan Shengtuo Trading Co., Ltd.
Unified Social Credit Code (USCC): 91420114MAKEGTC92D
Company Address: Factory Building 6-1842, No. 91 Huayuanwan 2nd Street, Daji Street, Caidian District, Wuhan, Hubei Province
Support Email: service@halmivo.com
Contact Phone: +86 13859263714
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)