Privacy Policy
Effective Date: November 12, 2026
Last Updated: November 12, 2026
1. A Separate Explanation for Each Data Decision
At Halmivo, a privacy question usually begins with a particular action. You may simply load a webpage, save a product in a basket, authorize a purchase, ask where a parcel is, or choose to receive communications. Instead of treating all of these as one undifferentiated activity, this notice describes the decision points at which personal information becomes relevant and what happens next. It applies to https://halmivo.com and communications relating to our online retail service.
2. The Responsible Organization
Data Controller: Wuhan Shengtuo Trading Co., Ltd.
Unified Social Credit Code (USCC): 91420114MAKEGTC92D
For the operations in which we determine why personal information is used and the essential way it is handled, Wuhan Shengtuo Trading Co., Ltd. is the Data Controller. Our responsibilities include the decisions we make concerning customer orders, our own support conversations, and relevant records. Please email service@halmivo.com about this notice or an applicable privacy right.
Other participants in a transaction may process information on our instructions or independently decide their own purposes. Their legal roles depend on the processing activity and are not identical merely because they provide technology for the same order.
3. Decision Point One: Visiting Without Identifying Yourself
When a device requests a page, technical systems may encounter its IP address, browser and device characteristics, requested URL, request time, approximate location inferred from network information, and session or security identifiers. Some of these qualify as personal information under local law. Such records can support page delivery, essential navigation, error analysis and protection against automated abuse. A basic page visit does not require a customer's delivery address.
4. Decision Point Two: Choosing Items Without Paying
A cart may keep item IDs, quantities, selected variations and a browser session reference to preserve shopping selections during navigation. Where an account feature exists, information supplied to maintain that account may be connected to its use. Saving an item is not itself proof that the visitor has accepted a purchase, and maintaining a cart is a different purpose from sending advertisements.
5. Decision Point Three: Creating an Order
To process a purchase, we may need a buyer or recipient name, email address, telephone number, billing and delivery details, items ordered, their quantities, the amount due and a shipping selection. The record can later include order status, packing or dispatch activity, tracking references and after-sales outcomes. These records are used to administer the sale, communicate essential information, arrange fulfillment and meet obligations to customers. If an address or other necessary field is not provided, delivery may not be possible.
6. A Payment Branch Managed by Payment Services
Payment credentials are entered using the method offered at checkout. A payment provider handles information needed to authorize the charge and may have distinct financial or legal obligations. We may receive confirmation, a transaction ID, payment status, dispute information and refund status needed to administer the transaction. Please never email full card numbers, security codes, banking passwords or one-time verification codes to customer support.
7. A Fulfillment Branch Involving Carriers
A parcel cannot be sent to a customer without the relevant recipient and destination details. The fulfillment or carrier service may receive that limited information and create tracking events. We use appropriate events to explain dispatch, investigate missing deliveries and handle after-sales matters. A delivery provider can have its own obligations and lawful reasons for keeping some shipping records.
8. A Conversation Branch: Questions and Complaints
When you send a message, we may process the email address or other reply channel, message text, and any order number or attachments you choose to provide. An inquiry about damage may require relevant photographs; a tracking question may require a shipment reference. The reason for using the material is to understand the concern, respond and keep an appropriate record of the outcome. Please avoid sending unrelated identity documents or sensitive details.
9. The Basis for Each Decision
Where a data-protection law requires a legal basis, purchase administration may rely on performance of a contract or steps requested before it; required accounting or consumer records may rely on legal obligation. Proportionate website security and customer-service operations may rely on legitimate interests when permitted and balanced against individual rights. Nonessential tracking or optional marketing may require consent or another basis authorized by applicable law. Withdrawing consent changes the activities dependent on it but does not cancel a separate obligation to fulfill an order or preserve legally required records.
10. Marketing Is Not a Condition of Buying
If optional promotional subscriptions are offered, we may keep the email address and preference associated with a person's sign-up. Promotional messaging is separate from receipts, shipping updates and replies to service questions. Where consent is required, it governs the subscription. You may stop marketing through an unsubscribe facility in a message or by contacting service@halmivo.com. We may keep a suppression record to respect an opt-out.
11. Website Storage and Measurement
Cookies and related technologies may be used to maintain a session, keep the cart functional, preserve technical preferences or protect transactions. Other tools, where enabled, may evaluate use of the website or support advertising. Your browser settings and any privacy interface supplied by the store may provide further controls. Blocking essential storage can affect site functions. Nonessential technologies must comply with any applicable notice and consent rules.
12. The Narrow Purpose of Each Disclosure
The store may use Shopify ecommerce infrastructure and, where relevant, providers for payments, fulfillment, shipping, communications, hosting and security. A payment provider does not necessarily need the same information as a parcel carrier, and an organization helping answer an email need not receive an entire customer's transaction history. Our disclosures are connected to the task involved and applicable law. We may also disclose information to competent authorities under a valid legal requirement, to professional advisers for a genuine claim or in connection with a lawful business transfer subject to relevant safeguards.
13. Online Advertising and Opt-Out Signals
Depending on the technologies actually used and the law of a visitor's jurisdiction, some disclosures of online identifiers can be described legally as a sale, sharing or targeted advertising. Where that activity occurs and a legal opt-out right applies, contact service@halmivo.com or use a relevant privacy-choice function if available on the website. Legally recognized preference signals, including Global Privacy Control, are addressed when required for that processing. This disclosure does not represent that a specific advertising network or analytics application has been enabled.
14. International Processing and Transfer Measures
Online retail systems can process information through providers operating in more than one jurisdiction. Customer data may be accessed, stored or handled outside a person's country of residence. When cross-border laws require a valid transfer mechanism or safeguards, the applicable measures must be used. Our role as Data Controller is not removed simply because a provider operates elsewhere.
15. When a Record Should End
Records are kept according to their purpose and applicable duties, not because all information has a universal expiration date. Order details can be needed for fulfillment, accounting, tax law, returns or disputes. Support exchanges can remain useful while a case is being resolved. A subscription suppression record may ensure a person does not receive unwanted promotional mail. Technical security records can serve a separate investigative purpose. Once there is no continuing lawful purpose or retention requirement, information is deleted, de-identified or otherwise handled lawfully.
16. Security, Access, and Incident Concerns
We use reasonable technical and organizational measures suited to the processing involved. Records should be accessible only where a legitimate role requires them, including appropriate providers. No digital system is immune to all risks. Protect your login details and notify us at service@halmivo.com if you suspect misuse of information connected to the store.
17. Requests Concerning Your Information
Subject to applicable law, your rights may include learning what data is held, obtaining access or a copy, correcting inaccuracies, requesting deletion, restricting or objecting to certain processing, receiving portable data, withdrawing consent and opting out of defined advertising practices. Certain jurisdictions also provide appeal rights or a right to complain to a privacy authority. Legal exceptions can apply to records that must be kept for tax, transaction or legal purposes.
Please email service@halmivo.com, describe the requested action and identify the relevant order or interaction if appropriate. We may conduct reasonable identity verification before disclosing or changing personal information. We will respond within applicable legal periods and explain lawful restrictions where required.
18. Children and Independently Operated Services
The store is intended for general retail use and is not designed to knowingly obtain children's personal information contrary to applicable law. If you believe a child has submitted information improperly, contact us. Websites linked from ours may be run by independent organizations with their own privacy terms; their processing is outside the scope of decisions we make as controller.
19. Changes and a Direct Contact Route
This notice may change when store features, legal duties or data-handling activities change. The dates above identify the intended version and notice will be supplied where required. Contact our Data Controller for privacy inquiries and applicable rights requests.
Data Controller: Wuhan Shengtuo Trading Co., Ltd.
Business and Contact Information
Operating Company: Wuhan Shengtuo Trading Co., Ltd.
Unified Social Credit Code (USCC): 91420114MAKEGTC92D
Company Address: Factory Building 6-1842, No. 91 Huayuanwan 2nd Street, Daji Street, Caidian District, Wuhan, Hubei Province
Support Email: service@halmivo.com
Contact Phone: +86 13859263714
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)